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Russ Pinney's avatar

Best bit of thinking on how advertising works—and doesn't work—that I've read in a long, long time. Advertisers and advertising people have allowed themselves to become mere

stylists. Everything has become beautiful, tidy, sophisticated and oh so clever—and entirely, utterly invisible.

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Richard SAUERMAN's avatar

You are absolutely right!!! And this is why I believe brands in many cases should thank their “Haters”

There’s a dirty secret at the heart of social media—and it’s this: your haters are doing you a favor. That’s right. In the metrics-driven world of digital attention, love is good. But hate? Hate moves mountains. And people finally started to understand it… I don’t know where this will end up, but…

The Algorithm Doesn’t Care About Your Feelings!!!

Whether it’s TikTok, Instagram, X (Twitter), LinkedIn or YouTube, the algorithm thrives on engagement. Not positivity. Not consensus. Just raw interaction.

Every time someone leaves a snarky comment, stitches your video to argue, shares your post with “WTF is this??”—you’re winning.

Hate-watching is still watching. Dunks are still discourse. The haters are hitting like, whether they mean to or not.

“Controversy is currency. Disagreement is distribution.”

The Best Content Sparks Division

If you’re trying to please everyone, you’re probably invisible.

The creators and brands cutting through the noise are the ones who are polarizing on purpose. Think of Andrew Tate or Greta Thunberg, MrBeast or Elon Musk. These figures dominate feeds because they provoke strong emotions—loyalty and loathing, often at the same time.

They know the game: content that everyone agrees with rarely gets shared. But content that half your audience wants to fight about? Viral.

Your Haters Make You Sharper

Here’s the non-algorithmic benefit: haters are a mirror. Sometimes a funhouse one—but still a mirror.

They challenge you to clarify your message, sharpen your voice, and stand your ground. If you’re attracting haters, you’re probably saying something real.

The danger isn’t criticism. The danger is silence.

Brand Builders: Lean In, Don’t Water Down

If you’re building a brand—personal or business—don’t dilute your message to avoid ruffling feathers. Lean in to the tension. Stand for something.

And when the haters show up? Say thank you.

Because in today’s social media economy, hate isn’t a threat—it’s fuel.

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